As soon as the project is handed over from our sales team, we hold an internal meeting to brief project management on the detail.
As soon as there's something on site to see, our project management team will schedule a visit to check details and ask questions.
We've been around long enough to know that project deadlines move. Our dynamic schedule makes sure we can flex to your timeline.
Before we arrive on site, our team will make contact to make sure everything's ready and that you know what to expect.
Our installation team are a friendly, careful crowd. They are all CSCS certified and are used to both construction sites and occupied spaces.
Once installation is complete, our team will check you're satisfied with the work and make arrangements for any ongoing maintenance.
Our maintenance team have answered our most common questions.
Can't find your answer? Our friendly team are always on hand to help.
Yes, we can! However, there are some additional costs involved.
Again, yes, we can, however, there are additional costs involve with weekend installation.
If you've taken out a maintenance or rental contract with us, our team of expert horticulturists will maintain the plants.
If you don't have a maintenance contract in place, we''ll provide you a self-care guide. However, our maintenance isn't expensive and is very comprehensive, so we recommend exploring it.
If you notice this during install, our installation technicians will be happy to help. If you notice after the install is complete, please contact us at installations@plantplan.co.uk
No, they will only require occasional dusting. However, please be especially gentle with preserved planting as it's quite delicate.